Service terms
We would like to keep you informed that, following the opening of Rose Lounge, several minor urgent touch-ups and rectification works are being carried out to further enhance the lounge facilities and overall customer experience. These works are scheduled until 25 April 2026, from 11:00 PM to 4:00 AM (GMT+7) daily.
As part of the work will take place within certain areas of the lounge, there may be temporary inconvenience during this period, which could affect the customer experience to a limited extent. In the event of any specific concerns, our team will make every effort to provide appropriate on-site support, subject to availability, in order to minimize any potential impact.