Service terms
1. Services and service standards are subject to what is available at the lounge on the day of use. Before redeeming the benefit, guests are welcome to check with the lounge staff for details of the services available.
2. Train boarding reminders may not always be available. Guests who wish to use this service are advised to check with the lounge team when redeeming the benefit and to allow plenty of time to board the train.
3. Train boarding reminder services may vary by lounge and are subject to availability. Upon arrival, guests are advised to check with the lounge staff whether this service is available to help avoid missing the train. The lounge’s procedures and arrangements will apply.